Terms & Conditions

PAYMENT – Full payment for the invoiced amount is due 2 weeks prior to course commencement. If you travel on a student visa, full payment is required prior to the issue of an Electronic Confirmation or Enrolment.

CANCELLATION POLICY – For the purpose of this policy a course is defined as the number of weeks for which tuition has been prepaid. The enrolment fee is payable once only and is not refundable (exception, provider default). Tuition, airport pick-up and homestay fees are refundable in full if the College is notified 30 days before the starting date. Students cancelling less than 30 days, 70% of tuition fees are refundable. Refund requests must be made in writing to the College. All tuition and material fees refunded if student visa is rejected by DIBP. No refund is payable after the commencement date has passed. Course fees are not transferable to another person or institution (exception, where the offer of a place is withdrawn or SACE is unable to provide the tuition for which the offer has been made). If you wish to leave your homestay at any time you are required to give 1 week’s notice. Refunds will be provided to student within 4 weeks if student defaults and within 2 weeks if provider defaults. If you enrolled through an agent, the fees will be refunded to that agent. In the event SACE is unable to deliver your course in full after payment has been received SACE will refund the balance of course fees received within 2 weeks. Alternatively you may choose an alternate course of equal value. SACE may defer, suspend or cancel a students enrolment for breaching Immigration or SACE rules. Students are not entitled to a refund. Students may appeal following SACE complaints and appeals process.This agreement and the availability of complaints and appeals processes, does not remove the right of the student to take action under Australia’s consumer protection laws. Personal information may be made available by SACE to Commonwealth and State agencies, the ESOS Assurance Fund Manager and Tuition Assurance Scheme.

INDEMNITY AND RELEASE – In consideration of the Melbourne College of English, and South Australian College of English hereafter referred to as “SACE”accepting my application for enrolment as a student and providing tuition to me, I agree that I will not hold it, and/or its employees, and/or agents responsible or liable for and will not make any claim against any of them for any loss, damage, death or injury which I may suffer or cause as a result of or in connection with or during the period of: (a) my attendance at any premises owned, operated or controlled by SACE; and/or (b) my attendance at any activity (whether sporting, cultural, social, educational, recreational or

otherwise) organised by or on behalf of or with the assistance of SACE or any activity of which SACE has any knowledge and/or any accommodation whether short term or long term arranged for me by SACE. On behalf of myself, my executors, administrators and assigns, I hereby release SACE and/or its employees, and/or agents from loss, damage, death or injury and from any actions, claims and demands which, if I had not entered into this Agreement, I might otherwise have been entitled to take or make in respect of any such loss, damage, death or injury and I hereby indemnify SACE and/or its employees, and/or agents against any such liability. I agree that this Agreement shall be governed in all respects by and interpreted in accordance with the laws of the States of Victoria and South Australia, in the Commonwealth of Australia.